Job Description
Join Crown Packaging Corp.
At Crown Packaging Corp., our corporate office teams support the people, processes, and systems that help our business operate effectively. Our logistics team helps branches across the United States, Canada, and Mexico move customer orders efficiently, accurately, and cost-effectively.
We are seeking a
Logistics Analyst
to join Crown Packaging Corp. in St. Louis, Missouri. Reporting to the Logistics Manager, this role provides transportation and shipping support to the corporate office and branch locations, coordinates with carriers and brokers, audits freight charges, supports domestic and international documentation, and maintains accurate logistics information.
About the Role
The
Logistics Analyst
supports efficient transportation operations by sourcing and negotiating freight rates, selecting appropriate shipping methods, tracking shipments, resolving freight-billing discrepancies, and helping branches navigate routine and specialized shipping needs.
This role is well suited for someone who is analytical, detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced distribution environment. The ideal candidate communicates professionally, works independently and collaboratively, demonstrates sound judgment, and follows issues through to resolution.
What You’ll Do
Key Responsibilities
Negotiate rate quotes for truckload, expedited, and other specialty shipments
Partner with carriers and brokers to determine the most efficient shipping method using available transportation modes
Track shipments and provide timely updates to internal stakeholders
Audit freight bills, research charge discrepancies, and make necessary system corrections
Determine the source of freight-billing errors and the appropriate party responsible for additional charges
Support logistics needs for the corporate office and branch locations throughout the United States, Canada, and Mexico
Shipping Documentation, Carriers & Claims
Prepare shipping documents for domestic and international shipments, including commercial invoices and certificates of origin
Qualify and set up new carriers in accordance with company requirements
Evaluate carrier performance based on service, reliability, and cost
File freight claims for lost or damaged shipments and gather the documentation needed to pursue full reimbursement
Maintain accurate and current logistics records and databases
Conform to applicable Quality Management System requirements
Perform additional duties as assigned
Collaboration & Professional Support
Respond to voicemail and email promptly and professionally
Maintain dependable attendance and reliable follow-through
Communicate clearly with carriers, brokers, branch teams, and other departments
Address transportation and shipping issues quickly and professionally
Work effectively both independently and as part of a cross-functional team
Maintain a positive, helpful approach and assist others when needed
Demonstrate a high level of integrity and work ethic
Qualifications & Skills
High school diploma or equivalent required; some college preferred
Two to four years of shipping or logistics experience in a distribution environment preferred
Working knowledge of domestic freight, transportation modes, carriers, and brokers
Experience with international shipping documentation, freight billing, or claims preferred
Proficiency with Microsoft Office, particularly Word, Excel, and Outlook
Strong analytical, problem-solving, organizational, and communication skills
Excellent attention to detail and accuracy
Ability to thrive in a fast-paced environment and manage competing priorities
Ability to work independently while contributing effectively as a team member
Professional judgment, integrity, and a strong work ethic
Onboarding & Development
New hires receive onboarding and role-specific training to help them understand company policies, logistics processes, transportation systems, carrier relationships, freight-billing practices, international shipping documentation, and Quality Management System expectations. Additional training may be provided based on the needs of the position.
Job Tags
Work at office